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FAQ Page

+ - What is your return policy?

Damages must be reported within 3 days of receiving merchandise or cannot be returned.

We accept returns for refund to your original form of payment when postmarked within 14 calendar days from the date you receive your order.

We accept returns for an online credit for non-final sale items when postmarked within 30 calendar days from the date you place your order.

Items marked with Final Sale cannot be returned, refunded or exchanged. For any questions, please contact info@couturedboutique.com.

Items purchased with a 30% or more coupon code are final sale and cannot be returned.

Items purchased with a coupon code that is less than 30% will be returnable for online credit only.

Returns must be issued as credit to the original form of payment. If this is not possible, returns will be issued in the form of store credit.

If any returns do not meet these requirements, you will be contacted and the items returned to you. We reserve the right to refuse a refund if the items have any signs of wear, alteration, misuse or damage.

Jewelry, sunglasses, hats, and swimwear are returnable in new condition. Jewelry, sunglasses and hats are not returnable if they are in the sale section.

Gift Cards, cosmetics, intimates, bras, camisoles, slips, tights, socks and Final Sale/Clearance category items are final sale and may not be returned or exchanged.

Items returned to us with makeup, deodorant, perfume or similar product stains will be shipped back to you and are subject to additional shipping cost.

+ - How do I return or exchange my order?

Please contact Customer Service to setup any returns or exchanges at:

(808) 431-4845
Monday to Sunday: 10:00 am – 9:00 pm
info@couturedboutique.com

+ - Do you ship internationally?

We currently are shipping to the following countries only:

United States
Canada
Mexico
Australia
United Kingdom

International Orders are subjected to increased shipping charges.

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